A 404 error page is something no website visitor wants to see—but that doesn’t mean it has to be a dead end. Instead of a generic “Page Not Found” message, a well-designed and creative 404 page can keep visitors engaged, entertain them, and should guide them back to relevant content. The best 404 pages turn an unfortunate moment into an opportunity to reinforce brand personality and user experience.

Here are some examples of creative 404 pages we love:

Interactive Fun:

Wendys

Wendys

American fast food chain Wendys turns an error into a game. Help Wendy make her orders in time by directing her around your screen towards the ingredients whilst avoiding the pink blobs trying to get you.

Kualo

If you’re into classic computer games, you’ll love hosting and domain provider Kualo’s 404 page, which allows users to take out their error frustrations on space invaders.

Vev

Vev allows users to get their creative juices flowing by offering them a blank canvas to doodle on.

Left Logic

Whilst very similar to Vev’s drawing canvas, Left Logic also include a gallery of previous favourite 404 visitor artworks inspiring a hint of competition in users.

Mad

Mad allows users to “doodle” using an entire screen of toggle buttons.

RCA Records

It’s not just doodlers being given the opportunity to get creative, RCA Records offers users the chance to make music.

On Brand

Woodbridge School

Woodbridge School

OK, so we’re a little bias with this one, as we created this page. A little animated version of their Woody character rolls in and out of the page. A site search and some key page links means people can navigate to something more useful.

Headspace

Headspace keep it on brand by inviting users to take their 404 accident as an opportunity to stop, and take a deep breath.

Lego

Lego keep it lighthearted with star of the Lego Movie, Emmet, on their 404 page.

Marvel

Marvel use a variety of different recognisable characters to convey their message.

Disney

Disney also use a recognisable character in their more light hearted style.

Pixar

Pixar follow suit, with an image of a recognisable character and also use that characters tone of voice for their messaging.

Popular culture

Dasthis

Dasthis appeal to Lord of the Rings fans with a witty reference to Mordor.

Ready to Go Survival

Whilst Ready to go Survival gives users a choice of where they want to go next, comparing it to Neo’s choice in the Matrix.

 

Humour

Magnt

Magnt poke fun at users spelling ability with their venn diagram 404 page.

Dogs

Help Scout

Help scout makes any frustration a user might have felt at their 404 error melt away with their adorable “friend” Scout.

Amazon

Whilst Amazon seem to have a whole army of different happy pups at their disposal to cheer up frustrated users.

 

Weird

Kffein

Things get really weird (and wonderful) with Kffein’s 404 page. There’s really no way to explain – you just have to go there yourself…

Steve Lambert

Self proclaimed as “The most awkward 404 page on the internet” Steve Lamberts way of dealing with an awkward error is to just make things even more uncomfortable with his on page video. Maybe not a choice most people would want on their website – but it’s certainly different.

Avoiding 404s on Your Own Site

There are a few really easy tips to avoid visitors seeing too many 404s on your own site:

  • Ideally, don’t change an address once a page is live, otherwise existing links to that page will no longer work. If you really must, then make sure there is a redirect from the old address to the new one.
  • Scan your site for broken links. Over time pages are likely to be removed or changed. Scan your site with a tool such as Screaming Frog or Xenu to find internal links that are broken.
  • Monitor your error pages. In Google Analytics you can monitor the addresses that are triggering your page not found error: Firstly, deliberately go to an incorrect URL on your site and make a note of the page title (in this case “Page not found – Infotex”.
Wrong url
  • In Google Analytics, go to Reports: Engagement: Pages and Screens. Make sure the column drop down is set to Page Title, then search for your error page title.
page-not-found
  • Click the plus symbol next to the column drop down, and search for “Page Path” and select it. This will show you the addresses of the pages that are returning an error.
Wrong

Author: Alice Mottram

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